Our process

How We Work

A clear five-step process from brief to delivery, with our fee agreed in writing before any order.

How we work

A clear process from brief to delivery

The same clear process applies whether we're representing a supplier or sourcing for a buyer — with our commission or fee agreed before any order is placed.

01

Understand the requirement

Product category, specification, composition, quantity, target price, timescale and any compliance or quality requirements.

02

Match supplier and buyer

For a buyer, we research and approach suitable mills and factories. For a supplier, we look for suitable buyers. Either way, we tell both sides that we are acting as an agent.

03

Agree how we're paid

We confirm in writing which party pays us, the rate, and when it is due — before any order is placed. Only one party pays us on any order. See the fees below.

04

Coordinate samples, pricing & terms

We arrange samples, gather and compare quotes, and support negotiation of price, lead time and terms.

05

Support the order to delivery

Once confirmed, we coordinate specifications, approvals and production or delivery updates between supplier and buyer until the order is complete.

Our fees

Who pays, and how much

One party pays us on any order, never both. The exact rate depends on the product, volume and amount of work involved, and is confirmed in writing before an order is placed.

Representing a supplier

3–5% commission, paid by the supplier

  • Charged on the net invoice value of orders (excluding VAT, duty and freight) from buyers we introduce.
  • Due when the buyer has paid the supplier.
  • Applies to repeat orders from that buyer for 12 months after the introduction.
  • The buyer pays us nothing.
Sourcing for a buyer

5–8% sourcing fee, paid by the buyer

  • Charged on the value of the goods ordered (excluding VAT, duty and freight).
  • Invoiced 50% when the order is confirmed and 50% when the goods are shipped.
  • For sampling-only or small jobs, we quote a fixed fee instead.
  • The supplier pays us nothing.

There is no charge for an initial enquiry. Prices quoted to buyers are the supplier's own prices — we do not add a margin. Full details are in our Terms of Business.

Our terms, in plain language

No ownership, no hidden margins

  • We act as a disclosed agent.
  • The sale contract is between supplier and buyer— not with us.
  • We are paid a commission or fee, agreed in advance.
  • We do not take ownership of goods,hold stock on our own account, or add hidden margins.
Start a requirement
A tan leather handbag